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Platinum Online Casino Review

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I made a phone call and tried to get back my payment… but no chance. There is another strange thing…. I'm in doubt that their random generator in the roulette system works really properly.

I mine, zero and then 8 times red numbers in a row… one minute later again zero… 7 or 8 times black numbers in a row… that's a joke. In future I will avoid this scam club.

This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly … if you ask for any money there is normally a problem i.

This is because your account was locked due to irrgeularities. Hello all, I have experienced similar "Platinum Play" problems in obtaining a payout of a few hundred canadian dollars.

I was first requested to scan a copy of my credit card front and back , driver's license, and a utility bill. This is a bit concerning in the present climate of identity theft.

The casino does not receive a full copy of my credit card information — this is the benefit of the encrypted Microgaming System.

It is paid by a third party, and as a merchant, only sees a portion of your credit card and date of expiration. I provided copies of the documents.

The reply, as many have noted in this forum, was that the scan was not clear enough and now, for the first time, a colour scan was required. I have since provided a very good resolution colour scan but fully expect another email with a different reason.

The numbers and text on these documents are clearly legible. I am doubtful that my winnings will ever be paid. AS to the efficiency of the casino i remained a player 2 weeks ago i won and withdrew as normal last week i recieved an e-mail saying i had to send over verification documents strange as i had never needed to send anything like that before i called them and was told it was just for security purposes so i sent them the following day i was told the documents were unclear and that i had to send them again so i did then they were to small so i sent them again then they were to large so i sent them again.

Today i have recieved an e-mail saying that my account has been blocked and that any winnings will be removed from my account. After all the money they have happily taken from me and they wont pay out i called them very angry and asked why all they can say is that its locked and that its not there decision its a security matters.

How am i ever going to get my winning? I have no idea where you got my email or why you scare me by stating that I have tried to make a deposit. Stop spamming me and stop lying!

I think that my withdraw triggered a "switch" that changed this game from normal play to lose play. I will not play this casino ever again, it is rigged.

I have had to send identification as a security measure but this just proved to me the legitimacy. As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience.

I have not been able to play on the site for quite a while as USA players are not able to play any longer there. If this were to change it would be my site of choice!

I have to say the customer service is the BEST. Quick response to all emails and concerns. Big warning to prospective wagerers at the site…don't wager larger bets!

Returns and paybacks are less with larger bets. Beware of their so called random number generated software. I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore.

I withdrew cash without problem except the bank account number was entered in wrong. Thr VIP floor manager did his best to correct the problem and kept in contact with me until I recieved my money.

It took about a month to recieve my winnings, but the error was on my side for not entering the bank account number correctly. Sinced then I have won an additional money on 3 separate times and have recieved my winnings in days as advertised on the site.

Thanks To Jean Claude. I am very pleased with the site. I deposited money with the casino, won a small amount and asked to have a check sent to me.

Now they tell me I have to give them a copy of my driver's license, a copy of a utility bill, and a copy of my credit card statement.

Does everyone have to submit all kinds of "proof" of identity in order to get paid? They say they won't send me a check until I give them all that information.

What's up with that? I am actually surprised at the bad comments about this Casino. I have played at Platinum Play and a few other of the Fortune Lounge Casinos, and I have never had a problem withdrawing.

In fact, my check is at my house within 2 days. Yes I have had losing streaks. I was given promises by Managers who completely did not tell the truth only to be told that it was just a mistake on their part.

The free play is an absolute scam. I do not use the word lightly. As you can read from a previous post you may only withdraw as winnings from the free play.

Just before I was at the wagering limit I was 1, up. And just as I came over the limit I resorted to simply clicking red each time.

I swear on my life that black came up 15 times. I challenge platinum casino to say that this is a lie as I'm sure they will have a record of it.

I wouldn't be surprised if platinum casino is investigated in the near future. I must say, I think that Platinum Play and their affiliates within the Fortune Lounge are the most honest, have the best payouts, and great customer service.

Best place to play on the net period……….. That OH boy Congrats you won In order to get Talked to a chat Person and was disconnected after I told my story.

So I posted a review about them and hope i never have to deal with them again. What a Rip off. I fully understand and accept that everyone will experience long streaks of bad luck.

I have never been more disapointed as I am in this casino. I at first thought that this was honest and trustworthy, then i win , i withdrawl I am then told fed ex has the check but has not provided a tracking number.

I know when fed ex picks up a package the tracking number is on the form the sender fills out, I am told I will definatley have a tracking number by monday may It also says this exactly on their web site 3 to 4 business days, so saturday I placed a bid on a car and then put down my Ihave also spent Are they legit?

This casino is totally dishonest and has no intention of paying out. When I attempted a withdrawal without the needed wagering limit, they confiscated my credits without notifying me or explaining why.

Totally dishonest operation. Should not be allowed to operate. Having read your complaint I have contacted the casino to find out what the issue is on your Platinum Play account.

All that has transpired is the casino followed their standard Terms and Conditions in that you deposited and played and then tried to withdraw without having met the wagering requirements.

This withdrawal was simply not processed and an email sent to you explaining that you have not met the wagering requirements as yet, also detailing how much you have wagered and how much you need to still wager.

In the same email it does also explain that if you try to withdraw again without meeting the wagering requirements the bonus amount will be forfeited.

The problem is you did try to withdraw again 4 days later, still without having met the wagering and this is the reason the bonus amount was forfeited.

To find out how much you had wagered so far you could have contacted the casino support via chat, email or telephone. In this case, as far as the casino is concerned they followed the correct procedures and I have to agree.

Recently decided to try my luck at platium play,what a mistake,how can every machine not hit anything ,went through my money very quickly ,will not play agin.

Fortune Lounge casinos are the Cream of the Crop! My favorite of these is Platinum Play! Fast, Fast, Fast, Payouts! Outstanding Customer support, and one of the largest selections of games…from Table games, to Slots, to Video poker!

You will not find a better place to entertain yourself from the comfort of your living room, Bar None!

I think platinum play is one big ripoff, I played at least 10 different casinos and they by far are the worst be careful.

In order to continuously improve our service, I regularly monitor forums as the information we receive makes us revisit the way in which we operate.

This has already resulted in us changing a number of policies and procedures to benefit players. If anyone has an issue with any of our casinos that could not be resolved by our able staff, please do not hesitate to contact me directly at vpops fortunelounge.

I love love love Fortunelounge! I get alot of play for my money and my cashins are in my bank acct within 2 days. What more can you ask for?

As with any casino, sometimes I have a run of bad luck but overall, I have cashed out nice wins over the past year.

The withdrawals have been handled quickly. Also, I like having the casino call me to let me know of deposit specials they have for existing members.

I am a member of each and every one of the Fortune Lounge casinos but this one is definitely the best.

Very nice graphics, good games, the usual great support. Well worth a try! I have made several deposits and lost quickly each time.

I am terribly disappointed that I was not even give play time. I have read the privacy policy. Casinos Bonuses Comments News.

Reply Last withdraw I made took a while because they wanted me to upload up 2 date documents I guess. Sarah on May 18, Des on December 24, Phan V Huynh on June 24, Reply Did u get ur winnings?

John Smith on September 7, Reply Made a deposit decided to quit the site and asked for my deposit back. Ursula Mullins on September 3, Reply I have tried to cash out a small amount but they keep putting it back into the account.

Danielle on August 14, Take your time platinum.. Darren on July 23, Tim on July 25, Reply I won a jackpot and requested to have 3, Susan on May 13, Reply great game selection and promotions!

Louis on May 10, Reply Platinum Play was recommended to me by a guy from work. RichmondCasinoGuy on March 20, Good payouts, better support staff, and maybe some of the best variety of games on the internet.

I def recommend it! Wendy on March 18, Reply I have played at this casino for a month or 2, no winnings withdrawn. Reply I have been playing at platinum play for less than a month.

Vartan on August 3, Reply Reading all these comments , I would like to say — how many of you actually read the terms and conditions regarding the casino before you sign up?

Atesz on August 22, Reply I pay here but I regretted I played I won a bit and when I have asked my prize blocked for no reason and justification there and even paid my money not given to telling lies only real scum gang money to a penny you see them and that the robber can work freely It is outrageous.

Game boy on February 1, Reply Platinum Play all the comments that I've read i totally feel for them ,I played there dropped probably couple thousand and nothing ,i understand you lose most of the time but at platinum play the pays are horrible i have closed my account their and will never play there again.

Michael on October 15, Reply I have played this casino on and off for years in the vain hope I might win some money.

Tom on September 20, Reply These online casinos have got to be the biggest scam of the decade. Crazier Hayzie on July 6, Alana on June 18, Reply Hi all.

Wes on May 23, LindZ on May 15, Mel on May 15, Reply this casino is biggest scam i won they said they will sent the money sent them all my ducements bank info i even requested check in mail after days and days they said working on it i kept playing and playing and waiting for them to send me money and they never did i lost everything i won i didnt even get mad cause i knew there was no way i was rciving this money i knew its bs and scam so i didnt bother with them i advice u dont ever play there even if u win its pointless u wont get ur money.

Not Impressed on April 10, Doesn't matter on April 4, Reply Don't waste your hard earned dollars on this casino. Tanya on April 4, Reply Go to a local casino you have a way better chance to win.

Replica Patek Philippe Watches on April 4, Reply It seems there is always some holiday going on when you want to cash in! Michaela on March 13, Laurie Roeper on February 15, Reply I have been a player at Fortune Lounge Casinos since Reply I had a terrible experience with this Casino..

Reply Never, I say never and nobody play in this casino! Andy on August 9, Reply This is a terrible casino with very poor customer service, I warn anyone who is thinking of playing in this casino to go else where.

HenryH on July 27, Caitlin on July 27, Reply This happend a long time ago at royal vegas casino i won dollars on video poker,tried to get the money out but got a thousand qestions instead,so i continnued playing on black jack and got dollars tried again to get the money out tried for over 1month got tired played more and started to loose but only when i put in more money in the pot,so eventually i lost it all,the casino manager felt sorry and gave me dollars in loyalty that i could not cash in enyways so who cares,probably only family members who win and get at their casinos.

Reply this comment is for Platinum Play customer service I was attempting to join your survey group.

There are literally dozens of other more professional survey groups "out there" thought you needed this honnest comment regards babybear. Stephan on February 20, Reply At first, sorry for my bad English..

Reply This has got to be the worst online gaming anywhere on the internet the promotions are designed to get you stuck in a loop of terms and conditions that are not shown anywhere clearly … if you ask for any money there is normally a problem i.

Reply i have lost hundreds from this casino, they happily accept my deposits but when i should ask for a withdrawal i get aggressive replies "I am sorry to inform you that your cash-in has been confiscated.

Chris Leighton on September 16, Reply Hello all, I have experienced similar "Platinum Play" problems in obtaining a payout of a few hundred canadian dollars.

I have never had this request with other online casinos. Cosier on August 14, Inquartata on December 31, Mat on September 14, Donna on July 13, Reply As a past member of Platinum Play Casino, I have to say that it was a very enjoyable experience.

Donald on March 30, Reply I think this casino is a rip off, I had two people refered to platinum play casino both of them signed up and deposited 50 dollars each and I never got my referal bonus, Im glad that they are not in the US anymore.

Gina on October 14, Sandy on July 18, Reply I deposited money with the casino, won a small amount and asked to have a check sent to me. Janet on June 28, Reply I am actually surprised at the bad comments about this Casino.

Stephanie on September 27, Kevin on April 1, Reply The free play is an absolute scam. David C on January 8, Reply I must say, I think that Platinum Play and their affiliates within the Fortune Lounge are the most honest, have the best payouts, and great customer service.

Reply had my fill with that no good casino. Reply i love all of ur casinos. Reply I have never been more disapointed as I am in this casino.

T Houts on April 11, Imrie on March 15, Reply This casino is totally dishonest and has no intention of paying out. Platinum Play on March 15, Reply Dear Debra, Having read your complaint I have contacted the casino to find out what the issue is on your Platinum Play account.

Sincerely, Marvyn H. Fortune Affiliates. Pam Johnson on December 26, Reply Recently decided to try my luck at platium play,what a mistake,how can every machine not hit anything ,went through my money very quickly ,will not play agin.

Michael Byerly on May 20, Reply Fortune Lounge casinos are the Cream of the Crop! Reply Best casino so far, I love platinum play, great customer service, fast payouts, big money!!!

Larry Jones on February 24, Reply I think platinum play is one big ripoff, I played at least 10 different casinos and they by far are the worst be careful.

Platinum Play on February 24, Reply In order to continuously improve our service, I regularly monitor forums as the information we receive makes us revisit the way in which we operate.

Thank you for the comments in this review too. Reply Another Fortune Lounge Favorite! Fast responses, fast payouts, Feel confident playing there.

Reply have won there quite a bit very fasr payout love their customer service too. Diane on February 4, Reply I love love love Fortunelounge!

Patricia Good on February 4, Reply Platinum Play is one of the casinos that I consider an all-time favorite. By clicking on this pop up, you agree to our policies.

Platinum Play Casino Review. Rate this page : 5 votes. Platinum Play Casino. Platinum Play Casino Recent bonuses. Platinum Play Casino - Welcome Bonus.

Visit casino. Casino Info Website: platinumplaycasino. Contacts Live chat: No. Platinum Play Casino Games Platinum Play casino features over casino games which have been specifically developed for the online gaming market by the Microgaming software developer.

Platinum Play Casino Bonuses and Promotions The Platinum Play casino is full of bonus promotions which begin from the moment that you sign into your casino account.

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The problem is you did try to withdraw again 4 days later, still without having met the wagering and this is the reason the bonus amount was forfeited. This makes for an entertaining U Cash every time you play on the site and to make it even better, all of the titles developed by Realtime Gaming are subject to frequent testing to make sure that the random number generator technology behind works as it should. Wimmelbildspiele Gratis Deutsch Reels Online Casino is related to other online casinos listed below and its rating is also negatively influenced by Online Casino Deutschland Bonus Code. Michael Byerly on May 20, In this category exciting player-favourites like the Asgard slot, the Cash Bandits 2 slot, the Football Frenzy slot, and finally the Mystic Dragon slot are present. Take your time platinum. I would receive… read on.

Some digital banking methods require a waiting period for facilitating withdrawals. Platinum Play casino is a Malta Gaming Authority-regulated casino.

The MGA monitors online casino sites to guarantee that players will enjoy a safe, fair and secure casino experience during their gambling event.

The MGA also acts as an arbitrator in any player-casino disputes. Enjoy your casino adventure with superior games, easy and efficient e-banking options, multiple platforms and generous bonus promotions at the Platinum Play online casino.

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Terms Apply. Demo broken. Wrong Demo. Annoying pop-ups in demo. Incorrect game info. We use cookies as set out in our privacy policy.

By clicking on this pop up, you agree to our policies. Platinum Play Casino Review. Rate this page : 5 votes. Platinum Play Casino. Platinum Play Casino Recent bonuses.

Platinum Play Casino - Welcome Bonus. Visit casino. Casino Info Website: platinumplaycasino. Contacts Live chat: No. Platinum Play Casino Games Platinum Play casino features over casino games which have been specifically developed for the online gaming market by the Microgaming software developer.

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Payment and Withdrawal Methods Platinum Play casino makes it easy to conduct your casino e-banking with a wide range of deposit and withdrawal options.

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Read more. Complaints on related LaRomere Casino Same management. Insufficient evidence from casino. Black points: for this casino. The casino blamed the game provider for closing the player's account.

The player's account was closed once they played with a bonus and the casino blamed the game provider for it. They never provided any proof of this accusation.

The complaint remains unresolved. Read more on: askgamblers. No reaction, passive regulator. Black points: 62 31 for this casino. The player's account was closed due to an accusation of an irregular gaming pattern.

Paul made a deposit and played without a bonus. He was also asked to send documents needed for the account verification and he did so right away.

One week later, he received an email stating that his account would be closed due to an irregular game pattern. There is no further information available since then.

Black points: 9 4 for this casino. The player's account was closed due to an accusation of bonus abuse and fraud.

Katemak from Macedonia wanted to withdraw her winnings but in order for her to do so, she needed to make a deposit and send all the documents for verification.

After she did so, she received an email about her account being closed due to bonus terms and conditions abuse. Katherina also contacted the chat again and was informed that her account was closed due to fraud.

First, she was accused of bonus abuse and then fraud. The casino never responded to the complaint and it remains unsolved with no further information available.

Show 1 similiar complaints with 9 black points in total 4 for this casino. Uncertain case, passive regulator. Black points: 0.

The player was accused of a payment method abuse. Later on, he received an email with information about the payout being reversed back to his account.

When he contacted the chat representative for an explanation, they told Oldsports that he abused the Neteller payment method.

He immediately asked for a proof of this accusation but wasn't provided any. The casino never responded to the complaint and it remains unresolved.

The player's account was closed due to broken terms and conditions without any further information from the casino. Her account was closed and her funds were seized.

The casino never responded to the complaint and it remains unsolved. Player's account was closed due to accusations of fraud and bonus abuse.

The player received a bonus offer of 20 free spins and asked the support for the rules of it. Later on, the casino closed her account and accused her at first of bonus abuse and then that the fraudulent links were detected on her account.

The mediator tried to get a hold of the casino support, but they never responded to them. The complaint remains unsolved. Show 2 similiar complaints with 0 black points in total.

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